Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size in ELLIATT designs?
We provide a detailed size guide on each product page. Our designs typically follow standard international sizing, but please refer to specific garment measurements for the best fit.
Do you offer international shipping?
Yes, ELLIATT ships globally. Shipping costs and delivery timeframes vary depending on your destination and will be calculated at checkout.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, orders are processed quickly. Please contact our support team within 1 hour of placement to request any changes.
How should I care for my ELLIATT garments?
Due to the delicate nature of our fabrics and intricate embroidery, most pieces are dry clean only. Please check the internal care label for specific instructions.
Are your materials sustainably sourced?
We are committed to ethical production and high-quality craftsmanship, working closely with our suppliers to ensure responsible manufacturing processes.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your shipment.